Privacy Policy

1. Who We Are & Scope

MBI Land & Developers Private Limited (“MBI”, “we”, “us” or “our”) is a real-estate development company incorporated under the laws of India on 2 May 2016. This Privacy Policy applies to personal data and information processed through our official website and associated online communication channels operated by or on behalf of MBI Land & Developers Private Limited.

This policy governs interactions when you browse our website, submit an enquiry, request project details, request a callback or site visit, communicate with our representatives through online web forms, or access features that link directly to this document.

2. Information We May Collect

We limit data collection to categories that are directly necessary to provide property information, manage development enquiries, and maintain the functionality and security of our website:

• Contact Information: Full name, telephone/mobile number, and email address (where provided).
• Enquiry & Requirement Details: Selected enquiry category (e.g., General Enquiry, Project Information, Callback Request, Site Visit Request), development of interest, preferred contact method, preferred callback timing, and your specific enquiry message.
• Project Association Data: Where you indicate interest in a specific development (such as MBI 70 Plaza, MBI Business Junction, or MBI Business Park-02), we associate your submission with that development to enable relevant team follow-up.
• Technical & Diagnostic Logs: IP address, device type, operating system, browser configuration, referral headers, session timestamps, and diagnostic error logs generated during interaction with our hosting infrastructure.
• Communication Records: Where you interact with us via written forms, email, or telephone, we may retain records of that interaction to ensure accurate enquiry handling.

3. How Information Is Collected

We receive information through three primary mechanisms:

• Direct Interactions: Information that you directly provide when completing our contact forms, selecting project routing paths, requesting site appointments, or corresponding with our personnel.
• Automated Technologies: Technical server logs and essential operational cookies that automatically record diagnostic information when your browser interacts with our web servers.
• Referral & Campaign Attribution: Where enabled, we may receive high-level referral source parameters indicating whether you navigated to our site via an external link, search platform, or verified campaign source.

4. How We Use Personal Information

MBI uses the personal data it collects for specified, lawful, and reasonable purposes:

• Responding to Enquiries: Reviewing and fulfilling customer requests for commercial unit details, plotted specifications, and company information.
• Project-Specific Routing: Ensuring that questions regarding specific sites are directed to representatives with accurate, up-to-date knowledge of that development.
• Callback & Visit Coordination: Reviewing preferred callback times and scheduling requests to coordinate on-ground site visits by mutual agreement.
• Website Operations & Security: Maintaining server health, preventing bot abuse, mitigating denial-of-service risks, and protecting against unauthorized access.
• Compliance & Record-Keeping: Fulfilling obligations under applicable Indian statutes, resolving contractual or customer enquiries, and preserving evidence for legitimate dispute defense.
• Separate Promotional Communication: We do not send recurring promotional advertising unless you have provided affirmative, separate, and opt-in consent for project announcements. Website enquiry consent is never treated as permanent advertising permission.

5. How Project Enquiries Are Routed

MBI develops and manages multiple commercial and plotted projects across diverse locations, including Nigdhu, Jamitgarh (Ambala), and Bhurewala. Different projects may be managed by designated on-ground teams or project executives.

When you identify a project in our enquiry forms (such as MBI 70 Plaza or MBI Business Junction), our system utilizes that selection to route your enquiry to authorized personnel responsible for that specific development. If you submit a general enquiry without a project selection, your request is reviewed centrally and subsequently routed based on the requirement described in your message.

6. When We May Share Information

MBI does not sell, rent, or trade personal information to third-party data brokers. We share personal data strictly on a need-to-know basis under appropriate contractual safeguards:

• Authorized Personnel: Employees, project representatives, and sales coordinators who require the information to respond to your specific requirement.
• Hosting & Infrastructure Providers: Trusted enterprise cloud and hosting partners who maintain our web servers, databases, and network firewalls.
• Communication & Form Delivery Services: Technical service providers that facilitate email delivery, server-side form notifications, and lead management systems.
• Legal & Regulatory Authorities: Competent government agencies, judicial bodies, or law enforcement entities when mandated by law, court order, or formal regulatory directive.

7. Cookies and Similar Technologies

Cookies are small data files placed on your device to enable core website functionality and remember your preferences. Our website categorizes cookies into:

• Strictly Necessary Cookies: Essential for session management, anti-bot protection (such as honeypots), and site security. These cannot be switched off in our systems.
• Functional Cookies: Retain technical preferences such as language settings or UI display modes across browsing turns.
• Analytics Cookies (Where Enabled): Collect aggregate, non-identifying metrics on site traffic, navigation paths, and popular content to help us enhance user experience.

You can instruct your browser to refuse all cookies or indicate when a cookie is being sent. However, blocking technical cookies may prevent certain form validations and site features from functioning smoothly.

8. Service Providers and Third-Party Tools

To deliver our digital services reliably, MBI engages verified third-party technical vendors under confidentiality obligations:

9. How Long We Keep Information

In accordance with Rule 5(4) of the Information Technology (SPDI) Rules, 2011 and Section 8(7) of the Digital Personal Data Protection Act, 2023, personal data is not retained for longer than is reasonably necessary to satisfy the purpose for which it was collected or to comply with statutory legal requirements.

General website enquiries that do not mature into an ongoing commercial engagement or property transaction are periodically purged from active enquiry queues within reasonable operational intervals (typically 12 to 24 months from the last documented interaction). Server-level security logs are automatically overwritten on short operational cycles.

10. How We Protect Information

MBI maintains reasonable physical, technical, and managerial security practices appropriate to the sensitivity of personal data:

• Transport Layer Security (TLS/HTTPS): All data transmissions between your browser and our website servers are encrypted using modern cryptographic protocols.
• Access Control: Administrative access to form submissions and backend servers is restricted on a strict least-privilege basis to authorized team members using multi-factor authentication.
• System Hardening: Regular patching of server operating systems, web firewalls, anti-malware monitoring, and automated login-throttling against brute-force attacks.

While we implement rigorous organizational controls, no method of transmission over the public internet or electronic storage can be warranted as completely impenetrable. We encourage visitors to take appropriate personal safeguards when browsing online.

11. Your Privacy Choices and Rights

Subject to applicable Indian laws and operational verification, you possess actionable rights regarding your personal information:

• Right of Access & Summary: You may request confirmation of whether MBI processes your personal data and seek a summary of the categories processed.
• Right to Correction & Updating: You may request correction of inaccurate, incomplete, or outdated contact details held in our systems.
• Right to Erasure: You may request the deletion of your personal data where the original enquiry has concluded and retention is no longer necessary under statutory legal duties.
• Right to Withdraw Consent: Where data processing is grounded in your consent, you may withdraw that consent at any time. Withdrawal does not invalidate processing performed lawfully prior to the withdrawal.
• Right to Grievance Redressal: You have the right to register a formal grievance regarding the handling of your personal data with our designated Grievance Officer.

To exercise these rights, please contact us using the formal grievance coordinates detailed in Section 16 below. To safeguard your privacy, we may verify your identity before fulfilling such requests.

12. Children's Privacy

Our website and commercial real-estate enquiry channels are intended exclusively for individuals capable of forming legally binding contracts. We do not knowingly solicit or collect personal information from minors under 18 years of age. If we discover that personal data has been submitted by a minor without verified parental/guardian consent, we will take prompt steps to delete that data from our records.

13. External Websites and Embedded Services

Our website may feature external hyperlinks or embedded tools, including Google Maps embeds for project and office directions. When you interact with third-party platforms or follow external links, their data collection practices are governed by their respective independent privacy statements. MBI exercises no operational control over third-party privacy practices.

14. Processing Outside India

MBI's primary operations are situated within Haryana, India. However, technical enterprise service providers that power cloud hosting, content delivery networks (CDNs), or email infrastructure may maintain servers situated outside the territory of India. Where cross-border transfers occur, they are carried out in compliance with applicable statutory restrictions.

15. Changes to This Privacy Policy

MBI reserves the right to revise this Privacy Policy periodically to reflect enhancements in our operations, website capabilities, service providers, or regulatory mandates under Indian law. Any modifications will be posted to this URL with an updated “Last Updated” date at the top of the document.

16. Privacy & Grievance Redressal

In accordance with the Information Technology Act, 2000 and Rule 5(9) of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, the details of the authorized contact and Grievance Officer are set out below:

When lodging a privacy inquiry or redressal grievance, please describe your query clearly with sufficient detail to assist us in identifying your relevant interaction. Please do not send confidential financial credentials, payment receipts, or identity documents in your initial message.